membermeister and GoCardless

About GoCardless

GoCardless is trusted by over 55,000 businesses worldwide to process their payments, that's over $15 billion in payments each year. GoCardless is ISO27001 accredited (a widely recognised, internationally accepted standard for information security and they're authorised by the UK Financial Conduct Authority - so you are in safe hands).

Quick & easy set up
It takes less than 2 minutes to sign up for a GoCardless account and it's completely free.

Simple & efficient to manage
It's straightforward and very user friendly to manage, you can collect recurring and one-off payments automatically and it's fully integrated with membermeister's invoicing feature for payment reconciliation.

Competitive & transparent pricing
There are no hidden extras, you will pay just a 0.8% membermeister app fee in addition to the Gocardless fees which can be found here. Membermeister customers can choose the cheapest GoCardless Plan, Standard.

Hassle-free member sign up
Using Direct Debit with GoCardless means your students or members can sign up instantly, confirm their payments online and you don't have to send anything by email or post.

What can GoCardless offer my business?

1. Recurring payments
   If you charge your customers on a weekly, monthly or annual basis then you can use the GoCardless Direct Debit based 'Subscriptions' to automate the whole process and save heaps of time! Your customers are already familiar with subscriptions as companies such as Netflix, Spotify, Hello Fresh and many other subscription payment models. It's highly efficient and reliable and you also have the benefit of forecasting revenue which offers its own advantages for your business.
2. One-off payments
   Membermeister's GoCardless integration is also ideal to collect one-off payments. As you know, the fees a customer pays you can vary from month to month or term to term. With our system they can pay you at the click of a button and they will only be charged the actual invoice amount. Direct Debit payments do not have to occur on a fixed schedular or for a fixed amount, they are 100% flexible.
3. Instalment support
   Studies have shown that the majority of customers will opt for paying in instalments when given that option. That's why we made instalment support a key part of the payment workflow in membermeister. Simply specify the number of instalments and payment frequency you'd like and your customer can choose to either pay in full or use the instalment option. This option is also ideal for keeping a healthy cash flow during periods where you may not be running classes.
4. Instant payments
   GoCardless gives you the option to take an instant payment when a user is completing the online registration form to sign up for a class! This is great for trials, uniform/kit etc

What are the benefits of switching from cash/cheque, standing orders or bank transfers?

You are in control
You don't have to rely on the customer to remember when to pay or how much. You set the payment date, frequency and amount.

Save time with invoices that reconcile themselves
As GoCardless is integrated with membermeister any payments received automatically match up the relevant invoice and get marked as paid once the payment has cleared into your bank account.

Secure and reliable payments
Reconciling bank transfers manually or trying to match up standing order payments to an invoice can be an absolute nightmare that wastes valuable time. Direct Debit is a well known and trusted payment method which is not only reliable but which also has a much higher success rate compared to card payments. In fact, it accounts for around 75% of regular consumer payments in the UK.

Adjusting fees is quick & easy
You're in control should you ever need to roll out a price increase. With a Direct Debit mandate in place, you can implement changes quickly and easily.

Attendance & retention will increase
Direct Debit doesn't just benefit your business, it brings a whole host of benefits to your customers too - benefits that add to the value and quality of service you're already delivering and because parents are seeing the automated payments going out of their account they will be less likely to not show up and it's so easy to cover the cost like any other bill it rolls over from term to term :)

How much does it cost?

GoCardless pricing is transparent and easy to understand. There are no setup costs or hidden fees and you only pay a transaction fee if a customer uses this method to make a payment to you.

The cost is 0.8% per transaction plus GoCardless fees.

Any transaction fees are automatically deducted and the remainder is paid out to your designated bank account.

Ready to get started?

Step 1:
Sign up for a free GoCardless account.

Step 2:
Once you have a verified GoCardless account, follow our simple help article to enable GoCardles within your membermeister account.